Terms & Conditions
Effective · Last updated
1. The service
PestWatchAI ("the Service") is a software-as-a-service product operated by Feron Holdings LLC, a California limited liability company ("we," "us," or "PestWatchAI"). The Service identifies businesses with pest-related compliance issues from publicly available sources and delivers qualified leads to subscribed pest control companies. Leads include the cited business's name, address, phone number (when publicly available), the date of the underlying public record, and the substance of the pest issue.
The Service is sold as territory subscriptions — one pest control company per defined zip-code cluster. We deliver every qualifying lead in your territory to you, and only to you, for the duration of your subscription.
2. Your account
You are responsible for keeping your account credentials confidential, for all activity that occurs under your account, and for promptly notifying us if you suspect unauthorized access. You must provide accurate, current contact information and update it when it changes. Each subscription is for use by a single pest control company; you may not share your dashboard access with other businesses.
3. Prohibited uses
You agree not to:
- Scrape, crawl, or use automated means to extract data from our dashboard or APIs beyond what is explicitly provided to you.
- Resell, sublicense, or redistribute the leads or any data derived from them to any third party (including other pest control companies).
- Use the Service to send unsolicited bulk email or any communication that violates the CAN-SPAM Act, the California Business and Professions Code, or other applicable laws.
- Use the Service to harass, defame, or threaten the businesses identified in our leads. The leads are intended for legitimate B2B outreach offering professional pest control services.
- Reverse-engineer, decompile, or attempt to access the source code of the Service.
- Use the Service in any way that violates California law or the laws of the jurisdiction where you operate.
4. Subscription and billing
Subscriptions are billed monthly in advance. Pricing is communicated to you during the onboarding conversation and confirmed in writing before your first charge. We may change pricing for new billing cycles with at least 30 days written notice. Continued use of the Service after the new pricing takes effect constitutes acceptance.
Payment is due on the billing date. If a payment fails, we will attempt to resolve it with you for up to 14 days before suspending dashboard access.
5. Cancellation
You may cancel your subscription at any time by emailing support@pestwatchai.com or through your dashboard. Cancellation takes effect at the end of the current billing cycle — we do not pro-rate refunds for partial months, except as required by law or in our sole discretion as a courtesy. Your dashboard access is removed at the end of the billing cycle in which you cancel.
6. Data ownership and licensing
The compiled, enriched lead data delivered through the Service (including our pest-classification scores, urgency rankings, AI-drafted outreach messages, and the dashboard interface) is the property of Feron Holdings LLC. We grant you a limited, non-exclusive, non-transferable license to use this data internally for the purpose of contacting the businesses identified in the leads to offer your pest control services, for the duration of your active subscription.
The underlying records are public information published by government agencies. You are free to obtain that public information from those agencies directly; what you license from us is the compiled, enriched, and ranked product.
7. Nature of public-record data
All third-party business information delivered through the Service is sourced from public-record disclosures published by government agencies. We do not generate this information; we find and organize it. We do our best to ensure accuracy, but we cannot guarantee that every detail is current or error-free — agencies sometimes correct, redact, or remove records after initial publication. When you contact a business identified in a lead, you do so based on your own professional judgment about the suitability of the outreach.
8. Warranties and disclaimers
The Service is provided "as is" and "as available." We make no warranty that:
- Any specific number of leads will be delivered in any time period.
- Any lead will result in a sale, contract, or revenue for your business.
- The Service will be uninterrupted, error-free, or free of harmful components.
- The information in any individual lead is complete, accurate, or current at the moment you act on it.
To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by applicable law, in no event will Feron Holdings LLC, its officers, employees, or agents be liable for any indirect, incidental, consequential, special, or punitive damages — including lost profits, lost business, or lost data — arising out of or related to your use of the Service.
Our total cumulative liability to you for any claim arising out of or related to this agreement will not exceed the amount you paid us for the Service in the 12 months preceding the event giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages — in such jurisdictions, the limitations above apply to the maximum extent permitted by law.
10. Indemnification
You agree to indemnify and hold harmless Feron Holdings LLC and its officers, employees, and agents from and against any third-party claim, loss, or expense (including reasonable attorneys' fees) arising out of (a) your breach of these Terms, (b) your misuse of the Service, or (c) your contact with businesses identified in our leads, including any claim that your outreach violated applicable law.
11. Governing law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws provisions. If you are a California resident or do business in California, this is your home jurisdiction. If you are not, you nonetheless agree to California law for the purpose of this agreement.
12. Disputes
Any dispute arising out of or related to these Terms that cannot be resolved by direct negotiation between us will be brought exclusively in the state or federal courts located in Santa Clara County, California. You and we waive any objection to venue or forum non conveniens.
We may, at our option, agree to resolve any dispute through binding arbitration administered by JAMS in California, governed by the JAMS Comprehensive Arbitration Rules. Nothing in this section prevents either party from seeking injunctive relief in court to protect intellectual property or confidential information.
13. Termination
We may suspend or terminate your access to the Service immediately, without notice, if we reasonably believe you have violated these Terms — including the prohibited uses in section 3. We may also terminate your subscription for any other reason on 30 days written notice; in that case, we will pro-rate a refund for the unused portion of your current billing cycle.
Upon termination, sections 6 (Data ownership), 8 (Warranties), 9 (Limitation of liability), 10 (Indemnification), 11 (Governing law), and 12 (Disputes) survive.
14. Changes to these terms
We may update these Terms from time to time. If we make material changes, we will update the "Effective" date at the top of this page and notify active subscribers by email at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
15. Contact us
Feron Holdings LLC (d/b/a PestWatchAI)
Email: support@pestwatchai.com
Mailing address: [TBD — business mailing address]
This document is a legal agreement, not legal advice. Have a California-licensed attorney review it before relying on it for material business decisions.